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-Update from Revo HQ-
So, I lot has happened over the last couple of months here at Revomaze.
As most of you will probably already know, we were reviewed by Mr Puzzle on YouTube, Link below, which has helped us massively with broadening the awareness of Revomaze to a larger audience. If you haven’t already seen it check it out. Mr Puzzle really loves the Revomaze and we have been in contact with him, mainly to say thank you.
We have been spending a lot of time preparing and planning for the future over the last few weeks, and we are taking pre-orders for the next batch of puzzles being manufactured by our engineers. The stock will be ready towards the middle of June for shipments to commence.
Chris is busy running to and from the office and the workshop programming our CNC machine to make the Salmon, R2’s and other historical orders. I have to say it is taking a little longer than usual mainly because the machine is so quick and precise that one false move could prove costly. Videos to follow of the machine in motion!
Our Instagram account is up and running now, check it out our account name is; revomazepuzzles
I will be using this to send live as it happens photos, videos and other updates.
The ticket system on the website is down at the moment. Chris and I will have to Reboot the system, and this might take a while to fix.
It is a Bank Holiday weekend here in the UK, so Chris and I won’t be back in the office until Tuesday 29th. If you have any enquiries just drop me an email and I will pick them up Tuesday morning.
Have a nice weekend whatever it is you’re up to and happy puzzling!
All the best,
Chris and Phil
phil@revohq.co.uk
www.youtube.com/watch?v=t5zQPPCszqEThanks to Brilliant for sponsoring this episode and supporting Mr.Puzzle! Visit brilliant.org/MrPuzzle/ to improve your analytical and problem-solvin...
A visit to the engineers is always a treat. This CNC Machine is producing the Bronze puzzle out of solid Brass. Sorry about the oil splashing everywhere, it’s used to cool the tools down. It works that fast! Cheeky photobomb from Chris at the end there 😉 #puzzle #engineering #cnc #brass #photobomb
It’s the Weekend! What have you got planned? Revo HQ is on the door step of The English Lake District. The perfect place to sit and work your way through a puzzle or two! #revomaze #lakedistrict #puzzle #weekend #focus
-PRE-ORDER UPDATE-
Hi Guys,
Just to let you know that I have released the pre-orders for the individual puzzles on the shop.
The engineers are starting work this week on the next batch and we are looking at getting the stock first and second week in June for us to ship orders out. I will be keeping very close tabs on the engineers and be issuing regular updates.
Chris is spending the rest of this month in the workshop catching up on Salmon, R2 and various other historical orders.
I will be writing a full update over the next week so everyone is in the loop. Now things have started to calm down a little I want to start posting regular updates on what were up to here at Revo HQ.
Thank you for your continued support.
Kindest regards,
Chris & Phil
- Orders and Shipment Update from REVO HQ -
Dear All,
Firstly my apologies on the radio silence of late. Chris and I have been battling against time to get all our back orders shipped and up to date. We are well aware that this time round has taken a lot long than usual and we have put procedures in place to hopefully stop this in future. One of main reasons it has taken so long to turn around this time has been due to our engineers having an unprecedented workload followed by the anodisers in same situation.
You will be glad to know that we have started to ship orders and working methodically so as to quality check and not make any mistakes as we go.
One of the main problems we have is the local village post office we use to ship most of our orders can only take a certain amount of parcels at any one time. We have had to schedule bulk drops at specific times focusing on the smaller orders to start with and work our way up to the 7 puzzle sets. We are also doing this because Chris can only make up a certain amount of puzzles in one go. So to stop any school boy errors we are doing batches of the same puzzles at once, thus clearing more space in the workshop and warehouse/kitchen for us to concentrate on the larger orders.
Our aim is to have most of the orders shipped by Friday this week with Chris concentrating on the 7 puzzle sets and anything else left next week. We have roughly 300 orders to go to clear the back log so my apologies if we are a little slow in responding to enquiries. The coffee pot is on constantly and I can assure you we are not avoiding you!
Once your orders have been shipped you will receive and email from Maddi, our new office assistant, with your tracking information on it. Maddi is great and is doing an apprenticeship scheme with us. She is working incredibly fast and is getting her feet firmly under the table in such a sort space of time.
Hopefully next week will be a little easier and we will have time to answer any questions in full then.
Thank you in advance for your continued patience and support for REVOMAZE. It really does mean a great deal to us all here at REVOHQ.
As always if you have any questions please contact me directly on phil@revohq.co.uk and I will endeavour to help.
Kindest regards
Phil
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1 V2 remaining!! https://t.co/uOwZsixdlK
I've just added two V2 Blues to the website for £100 each! Last chance to buy a beginner level, metal puzzle before the new year!
