FAQ – Puzzles

To help you, we’ve shared some of our most commonly asked questions.


How do I know if I have completed the puzzle?

If you’ve successfully opened the Revomaze, the shaft should be completely extended and the two dots should be aligned (one dot on the sleeve and one dot on the shaft). Tap the Revomaze gently against a soft surface to avoid damaging the puzzle, and the shaft should come all the way out, revealing the maze!


Is the solution included when I buy a Revomaze?

The solution is not included. For guidance we would suggest signing up to the Revomaze forum and joining the Revomaze Discord. The forum and Discord is looked after by the Revomaze community who help out with anyone who is looking for support solving a Revomaze.

The Revomaze team are also contactable by our social media platforms and emailing us where we are more than happy to help.

Age

12+ (adult supervision is required for anyone under 18 years old).

How do I personalise a Revomaze?

We love to see all of your personalisation to your Revomaze’s. If you could like to engrave a message into your Revomaze click here to buy this service! If you are a collector and would like to have your number engraved onto your puzzle, please include this in the notes section of your purchase and we can do our very best to accommodate you.


What do the different colours mean?

Every Revomaze is coloured differently, and each puzzle has a different level of difficulty. If you’re buying for yourself or someone else, we suggest researching which Revomaze you want or contacting the team directly before purchasing a Revomaze if you need more details.


What Revomaze should I start with?

We suggest that anyone new to Revomaze begin with either Aqua or, for a greater challenge, the Turquoise, which is more difficult and sits between the Aqua and the Blue. We’ve organised the beginner levels into packs, which is a great place to start and save money!


What is the difference between static and dynamic mazes?

Static is described as: The term “static” refers to the puzzle’s lack of moving pieces.

The term “dynamic” refers to the presence of moving parts within the puzzle.


What is the difference between cores V1 & V3?

The V1 core was made of brass and then it was nickel plated. V3 is a stainless steel body and it has a brass maze.

The nickel plating adds material and can have an impact on the design. We are not in control of how much plating is added and complex eddy currents can put more plating in one area. This can affect the functionality of the puzzle. The V3 is much more accurate and as intended as we can machine them at HQ.


What’s the best way to clean a Revomaze?

Old toothbrush and washing up liquid – pour some onto the shaft and give it s good clean all in the tracks. If you have tarnish on the shaft I use Autosol chrome cleaner paste – put a small amount on a tissue and remove the tarnish. Do this before washing with the toothbrush.

Allow to drain and dry (I use a hair dryer). Using a pencil, I push a small ball of tissue through the shaft centre to make sure its clean. Same process with the draw and pins.

The sleeve, I use WD40 and a soft polishing cloth (try to keep the label at 12 o’clock to ensure the spring does not come out. Use your nail (yuk) or a cocktail stick between the outer sleeve grooves before the WD40.

Next push a wad of tissue through the centre. I then use 3-in-1 bike oil inside the sleeve place a small drip on both ends. Use your finger to spread the oil inside the sleeve and then pass the wad through again to ensure not too much oil is left on.

Once dry, reassemble the shaft as per instructions (if you wish to add a drop of oil, I suggest the drop goes in the first entrance. Once assembled – quick polish on the sleeve and you puzzle is as good as new.


What is the difference between Revomaze Extreme, Limited Editions and Obsessions?

Blue (BU), Green (GR), Bronze (BR), Silver (AG), and Gold (AG) were the first five colours in the Revomaze Extreme (Main Series) (AU).

Limited Edition Revomaze’s (only a certain number of Revomazes will be made and sold).

The Revomaze Obsessions (a plastic version of the Revomaze) was released in 2009 and is no longer available.


What is the difference between V1 and V2 sleeve?

The solvability of the Revomaze is unchanged by the V1 and V2 sleeves. The only difference is that the V1 sleeve has grooves, which have proved to be more common and are still in use today. The V2 sleeve, which is no longer in development, was smoother.


What is mapping? Does it help?

Mapping is the process of drawing the direction that your Revomaze will follow. While we recommend mapping because it can help you visualise the maze, some members of the Revomaze group have completed puzzles without it!


Will you bring back the plastics i.e ‘obsession range’?

The team and the forum have discussed this in the past, but no official response has yet been given. We will first determine the degree of interest in the group before proceeding.


What does the future hold for Revomaze?

We’re in the process of converting some of our V1 puzzles to the V3 format so that they can be sold on our website. In the meantime, we’re still working on pre-orders.


What is a trap?

This is a trap, so don’t be surprised if you hear a ‘click’ sound from where the pin has dropped into the deeper channel and you have to navigate back to the beginning. Traps can be found in the maze and can surprise you at various times. You’ll learn to turn the shaft very carefully to escape the traps as you play with the Revomaze more, but this will become more obvious as you solve the Revomaze; this is difficult, but also a fun part of the maze.


What does discontinued mean?

For example, before manufacturing came to a halt, the Red was manufactured and sold all over the world. Red, like other Revomazes, has been phased out. The reasons for discontinuing a Revomaze vary; it may be too difficult to machine or too costly to manufacture, for example.


How do I retrieve my certificate?

When the puzzle is solved on a V1 Revomaze, the shaft should become loose, and the certificate should be wrapped around the drawbar that lives within the shaft.

 The V3 Revomaze is different in that the certificate is still present, but the grub screw must be unscrewed with a 1.5mm hex screwdriver. If you need additional assistance in retrieving your certificate, please contact us for more information.


I am thinking about buying my first Revomaze, is there anything else I should buy with it?

Yes, indeed! We recommend purchasing the Hex Screwdriver because it is the best option for retrieving the certificate once the puzzle has been completed.

A Black Puzzle Pouch to secure your Revomaze and a Training Aid to give you a stronger grip, better control of the handle, and less wrist strain are two other accessories to consider. Remember that little and often is the answer, and if your wrist becomes sore, take breaks before you feel ready to try again later.

Have we covered everything you needed to know? Please do not hesitate to contact us if your question has not been answered.