FAQ – Puzzles

To help you, we’ve compiled a list of some of our most frequently asked questions.

How can I tell if I have solved the Revomaze?

The dots on the sleeve and shaft should line up, and the shaft should release, indicating that you have successfully solved the Revomaze. Gently tap the puzzle on a soft surface to prevent damaging it, and the shaft should come all the way out, revealing the maze! When the puzzle is opened, little components, such as pins, might fall out; please be careful of this to prevent losing parts.

Is the solution included when I buy a Revomaze?

The solution is not included. For guidance, we would suggest signing up to the Revomaze forum and joining the Revomaze Discord. The forum and Discord are looked after by the Revomaze community, who advise anyone who is looking for support solving a Revomaze.

The Revomaze team can also be reached via our social media platforms and email, and we are always happy to help.

What age is recommended to solve a Revomaze?

12+ (adult supervision is required for anyone under 18 years old).

How do I personalise a Revomaze?

We love to see all of your personalisation to your Revomaze’s. If you are interested in personalised engraving please click here to buy this service! If you are a collector and would like to have your serial number engraved onto your puzzle, please include this in the notes section of your purchase and we can do our very best to accommodate you.

Does the puzzle colour represent the difficulty?

The Revomaze models come in a variety of colours, which you can see on our shop page. It’s important to note that the Revomaze’s colour does not represent the maze’s difficulty. Each puzzle’s difficulty level is indicated by a difficulty rating, maze type, and average solving time, all of which may be found on our website under each product or by asking community members about their experiences.

This is my first purchase; which puzzle is ideal for me?

The Revomaze team highly recommends starting your Revomaze journey with the beginner puzzles. Despite their beginner status, these are challenging mazes that serve as a great introduction to the series. If you’re ready to go on, we recommend starting with the Aqua and then either Turquoise or Blue as your next challenge. If you have any questions, our team is delighted to help, and you can contact us at any time.

What is the difference between static and dynamic mazes?

The term “static” refers to the puzzle’s lack of moving pieces. The term “dynamic” refers to the presence of moving parts within the puzzle.

What is the difference between cores V1 & V3?

The V1 core was made of brass, and then it was nickel-plated. V3 is a stainless steel body, and it has a brass maze. The nickel plating adds material and can have an impact on the design. We are not in control of how much plating is added, and complex eddy currents can put more plating in one area. This can affect the functionality of the puzzle. The V3 is much more accurate and as intended as we can machine them at HQ.

Are the colours on the pictures accurate representations of the colours in real life?

Due to the human anodizing method and material that all of our sleeves go through, the colour and sleeve finish may differ from the photo. We make every effort to maintain a consistent standard.

What’s the best way to clean a Revomaze?

The best ways to clean your Revomaze can be found on the forum’s information for newcomers & FAQ page. Please see the cleaning instructions by clicking here.

What is the difference between Revomaze Extreme, Limited Editions and Obsessions?

Revomaze extreme (main series) contain Blue (BU), Green (GR), Bronze (BR), Silver (AG), and Gold (AG) were the first five colours in the series.

Limited edition Revomaze’s (only a certain number of Revomaze’s will be made and sold)

The Revomaze obsessions (a plastic version of the Revomaze) was released in 2009 and is no longer in production.

What is the difference between V1 and V2 sleeves?

The solvability of the Revomaze is unchanged by the V1 and V2 sleeves. The only difference is that the V1 sleeve has grooves, which have proved to be more common and are still in use today. The V2 sleeve, which is no longer in development, was smoother.

What is mapping and does it help?

Mapping is the process of sketching the path your Revomaze will take. While we advise mapping since it helps you visualise the maze, some Revomaze members have successfully completed puzzles without it!

Will you bring back the plastics i.e ‘obsession range’?

Since production ceased, the Revomaze community has expressed interest in the obsession range; however, there is no definitive answer at this time; if we were to bring the obsession range back, it would involve extensive planning.

What does the future hold for Revomaze?

Our present project is focused on pre-orders, and we hope to continue developing the Revomaze line in the future.

What is a trap?

A trap occurs when the pins fall into a deeper channel and you must return to the start to try again! Each Revomaze features traps that might catch you off guard; as you get more familiar navigating the maze, you’ll learn techniques to avoid falling into traps.

What does discontinued mean?

When a product is discontinued, it means that it is no longer manufactured, either temporarily or permanently. Cost, supply, and demand are all factors that may impact whether or not a product is discontinued.

How do I retrieve my certificate?

The Revomaze V1 certificate can be found wrapped around the inside of the shaft’s drawbar. When the dots align and the shaft loosens, gently tap the puzzle on a soft surface to reveal the certificate within.

The Revomaze V3 is different in that the certificate is still present, but the grub screw must be unscrewed with a 1.5mm hex screwdriver. If you need additional assistance in retrieving your certificate, please contact us for more information.

I’m considering purchasing my first Revomaze; is there anything else I should purchase along with it?

We have a small selection of accessories for sale in our online store, which we highly recommend! Retrieve your certificate from the V3 core with our 1.5mm Hex Screwdriver. We also recommend our Training Aid attachment, which comes in a variety of colours and helps to prevent wrist pain from lengthy puzzling. Our Wooden Stand, which is a wonderful way of storing your puzzles, can hold up to 5 puzzles.

Have we covered everything you needed to know? Please do not hesitate to contact us if your question has not been answered.