FAQ – Puzzles

To help you, we’ve shared some of our most commonly asked questions.

How can I tell if I have solved the Revomaze?

If you have solved your Revomaze, the dots on the sleeve and shaft should match, and the shaft should loosen. To avoid damaging the Revomaze, gently tap it against a soft surface, and the shaft should come all the way out, revealing the maze! Small components, such as pins, can fall out when the puzzle is opened; be aware of this to avoid losing parts.

Is the solution included when I buy a Revomaze?

The solution is not included. For guidance, we would suggest signing up to the Revomaze forum and joining the Revomaze Discord. The forum and Discord are looked after by the Revomaze community, who advise anyone who is looking for support solving a Revomaze.

The Revomaze team are also contactable by our social media platforms and via email, where we are more than happy to help.

What age is recommended to solve a Revomaze?

12+ (adult supervision is required for anyone under 18 years old).

How do I personalise a Revomaze?

We love to see all of your personalisation to your Revomaze’s. If you are interested in personalised engraving please click here to buy this service! If you are a collector and would like to have your serial number engraved onto your puzzle, please include this in the notes section of your purchase and we can do our very best to accommodate you.

Q) Does the puzzle colour represent the difficulty?

A) The Revomaze models come in a variety of colours. It’s important to remember that the Revomaze’s colour does not signify the maze’s difficulty. Each puzzle’s difficulty level is indicated by a difficulty rating, the maze type and the average solving time, both of which may be found on our website under each product or by speaking with members of the community about their experiences.

This is my first purchase; which puzzle is ideal for me?

Starting your Revomaze journey with the Beginner range is highly recommended by the Revomaze team. Despite their beginner classification, they are nevertheless challenging mazes that serve as an excellent introduction to the series. We strongly advise that you start with the Aqua and then either Turquoise or Blue are your next challenges if you’re ready to progress. If you’re unsure, our team is happy to assist you, and you can reach out to us at any time by clicking here.

What is the difference between static and dynamic mazes?

The term “static” refers to the puzzle’s lack of moving pieces.

The term “dynamic” refers to the presence of moving parts within the puzzle.

What is the difference between cores V1 & V3?

The V1 core was made of brass, and then it was nickel-plated. V3 is a stainless steel body, and it has a brass maze. The nickel plating adds material and can have an impact on the design. We are not in control of how much plating is added, and complex eddy currents can put more plating in one area. This can affect the functionality of the puzzle. The V3 is much more accurate and as intended as we can machine them at HQ.

Are the colours on the pictures accurate representations of the colours in real life?

Due to the human anodizing method and material that all of our sleeves go through, the colour and sleeve finish may differ from the photo. We make every effort to maintain a consistent standard.

What’s the best way to clean a Revomaze?

Information for beginners & FAQs from the Revomaze forum provided cleaning instructions for the Revomaze puzzle.

An old toothbrush and washing up liquid – pour some onto the shaft and give it’s good clean all in the tracks. If you have tarnish on the shaft, I use Autosol chrome cleaner paste – put a small amount on a tissue and remove the tarnish. Do this before washing with the toothbrush.

Allow draining and dry (I use a hairdryer). Using a pencil, I push a small ball of tissue through the shaft centre to make sure it’s clean. Same process with the draw and pins.

For the sleeve, I use WD40 and a soft polishing cloth (try to keep the label at 12 o’clock to ensure the spring does not come out. Use your nail (yuk) or a cocktail stick between the outer sleeve grooves before the WD40.

Next push a wad of tissue through the centre. I then use 3-in-1 bike oil inside the sleeve place a small drip on both ends. Use your finger to spread the oil inside the sleeve and then pass the wad through again to ensure not too much oil is left on.

Once dry, reassemble the shaft as per instructions (if you wish to add a drop of oil, I suggest the drop goes in the first entrance. Once assembled – quick polish on the sleeve, and your puzzle is as good as new.

What is the difference between Revomaze Extreme, Limited Editions and Obsessions?

Blue (BU), Green (GR), Bronze (BR), Silver (AG), and Gold (AG) were the first five colours in the Revomaze Extreme (Main Series)

Limited Edition Revomaze’s (only a certain number of Revomaze’s will be made and sold)

The Revomaze Obsessions (a plastic version of the Revomaze) was released in 2009 and is no longer in production.

What is the difference between V1 and V2 sleeves?

The solvability of the Revomaze is unchanged by the V1 and V2 sleeves. The only difference is that the V1 sleeve has grooves, which have proved to be more common and are still in use today. The V2 sleeve, which is no longer in development, was smoother.

What is mapping and does it help?

Mapping is the process of drawing the direction that your Revomaze will follow. While we recommend mapping because it can help you visualise the maze, some members of the Revomaze group have completed puzzles without it!

Will you bring back the plastics i.e ‘obsession range’?

Since production ceased, the Revomaze community has expressed interest in the obsession range; however, there is no definitive answer at this time; if we were to bring the obsession range back, it would involve extensive planning.

What does the future hold for Revomaze?

We’re in the process of converting some of our V1 puzzles to the V3 format so that they can be sold on our website. In the meantime, we’re still working on pre-orders.

What is a trap?

A trap is where the pin falls into a deeper channel in the maze. If you hear a ‘click’ noise from where the pin has dropped into the deeper channel, and you have to navigate back to the beginning. Traps can be found in the maze and can surprise you at various times. You’ll learn to turn the shaft very carefully to escape the traps as you play with the Revomaze more, but this will become more obvious as you solve the Revomaze; this is difficult, but also a fun part of the maze.

What does discontinued mean?

When a product is discontinued, it signifies that manufacturing has come to a halt and that it will no longer be produced. Many diverse reasons, such as cost, supply, and demand, might influence whether or not a product is discontinued.

How do I retrieve my certificate?

The V1 Revomaze certificate can be found wrapped around the inside of the shaft’s drawbar. When the dots align and the shaft loosens, gently tap the puzzle on a soft surface to reveal the certificate within.

The V3 Revomaze is different in that the certificate is still present, but the grub screw must be unscrewed with a 1.5mm hex screwdriver. If you need additional assistance in retrieving your certificate, please contact us for more information.

I’m considering purchasing my first Revomaze; is there anything else I should purchase along with it?

Of course! We strongly encourage you to purchase the Hex Screwdriver, as it is an excellent tool for retrieving your certificate (V3 Revomaze’s only). The Black Puzzle Pouch to secure your Revomaze and a Training Aid to assist you in solving the Revomaze are two other accessories to consider.

Have we covered everything you needed to know? Please do not hesitate to contact us if your question has not been answered.