FAQ – Puzzles

We’ve shared some of our most frequently asked questions to help you out!


How do I know if I have completed the puzzle?

If you have opened the Revomaze the shaft should come all the way out, and the two dots should align (one dot on the sleeve and one dot on the shaft). Gently tap the Revomaze against a soft surface to avoid any sort of damage to the puzzle and the shaft should come all the way out and the maze will be revealed!


Is the solution included when I buy a Revomaze?

The solution is not included. For guidance we would suggest signing up to the Revomaze forum and joining the Revomaze Discord. The forum and Discord is looked after by the Revomaze community who help out with anyone who is looking for support solving a Revomaze.

The Revomaze team are also contactable by our social media platforms and emailing us where we are more than happy to help.

Ages

12+ (adult supervision is required for anyone under 18 years old).

How do I personalise a Revomaze?

We love to see all of your personalisation to your Revomaze’s. If you could like to engrave a message into your Revomaze click here to buy this service! If you are a collector and would like to have your number engraved onto your puzzle, please include this in the notes section of your purchase and we can do our very best to accommodate you.


What do the colours mean?

Each Revomaze has a different colour and each puzzle has a different difficulty level. If you’re buying for yourself or somebody else, we would recommend looking into which Revomaze you’re looking for or contacting the team directly before buying a Revomaze if you would like further support and advice.


What puzzle should I start with?

We recommend to everyone who is new to Revomaze that you should start with either Aqua or for a higher challenge depending on your confidence level, the Turquoise is more tricky and sits between the Aqua and Blue. We have put the beginner levels into sets which is a great starting point and saves you money!


What is the difference between static and dynamic mazes?

Definition of static: ‘Static’ means no moving parts inside of the puzzle.

Definition of dynamic: ‘Dynamic’ means there are moving parts inside of the puzzle.


What is the difference between cores V1 & V3?

The V1 core was made of brass and then it was nickel plated. V3 is a stainless steel body and it has a brass maze.

The nickel plating adds material and can have an impact on the design. We are not in control of how much plating is added and complex eddy currents can put more plating in one area. This can affect the functionality of the puzzle. The V3 is much more accurate and as intended as we can machine them at HQ.


What’s the best way to clean a Revomaze?

Old toothbrush and washing up liquid – pour some onto the shaft and give it s good clean all in the tracks. If you have tarnish on the shaft I use Autosol chrome cleaner paste – put a small amount on a tissue and remove the tarnish. Do this before washing with the toothbrush.

Allow to drain and dry (I use a hair dryer). Using a pencil, I push a small ball of tissue through the shaft centre to make sure its clean. Same process with the draw and pins.

The sleeve, I use WD40 and a soft polishing cloth (try to keep the label at 12 o’clock to ensure the spring does not come out. Use your nail (yuk) or a cocktail stick between the outer sleeve grooves before the WD40.

Next push a wad of tissue through the centre. I then use 3-in-1 bike oil inside the sleeve place a small drip on both ends. Use your finger to spread the oil inside the sleeve and then pass the wad through again to ensure not too much oil is left on.

Once dry, reassemble the shaft as per instructions (if you wish to add a drop of oil, I suggest the drop goes in the first entrance. Once assembled – quick polish on the sleeve and you puzzle is as good as new.


What is the difference between Revomaze Extreme, Limited Editions and Obsessions?

Revomaze Extreme (Main Series) the first 5 in this series were Blue (BU), Green (GR), Bronze (BR), Silver (AG) and Gold (AU).

Revomaze Limited Editions (a set number of Revomaze’s which be made and sold).

Revomaze Obsessions (plastic version of the Revomaze) released in 2009 at around £19.99 no longer in production.


What is the difference between V1 and V2 sleeve?

The V1 and V2 sleeves don’t make any difference to the solvability of the Revomaze. The only difference between the two is that the V1 sleeve has grooves which proven to be more liked which is still used to this day. The V2 sleeve was smoother which is no longer in production.


What is mapping? Does it help?

Mapping is where you draw the path that you are completing with your Revomaze. We do encourage mapping as it can be helpful to visualise, but there has been members of the Revomaze community who have completed numerous puzzles without mapping!


Will you bring back the plastics i.e ‘obsession range’?

There has been talks of this in the past by the team and the community although no official answer has been confirmed yet. Before pursuing this we would first of all find out the interest level amongst the community.


What does the future hold for Revomaze?

We are currently converting some of our V1 puzzles into the V3 format to have for general sale on our website. Alongside this we are continuing to complete pre-orders.


What is a trap?

Don’t be alarmed if you hear a ‘click’ sound from where the pin has fallen into the deeper channel where you must navigate to the beginning again, this is a trap! Traps are in lots of places in the maze and will surprise you at different times. As you play with the Revomaze more, you’ll learn to very carefully turn the shaft to avoid the traps but this will become more apparent as you solve the Revomaze, this is challenging but also one aspect of the maze which is very fun.


What does discontinued mean?

For instance, the Red was produced and sold across the world until production came to a hault. Other Revomaze’s have discontinued as well as Red. The reasoning for discontinuing a Revomaze differs, for example it can be too difficult to machine or expensive to produce.


How do I retrieve my certificate?

V1: If you have a V1 Revomaze when the puzzle has been solved the shaft should become loose and the certificate will be wrapped around the drawbar which lives inside of the shaft.

V3: The V3 Revomaze was made differently where the certificate is still there although you will need a 1.5mm hex screwdriver to unscrew the grub screw. Please contact us for more information if you would like further guidance on retrieving your certificate.


I am thinking about buying my first Revomaze, is there anything else I should buy with it?

Yes! We advise you to buy the Hex Screwdriver as this is the ideal tool to retrieve your certificate with once the puzzle has been solved.

Two other accessories to buy are the Black Puzzle Pouch to protect your Revomaze and a Training Aid which gives you a stronger grip, better control of the shaft and reduced chance of wrist strain. Remember little and often is key, and if at any point your wrist is sore you should take breaks until you feel you are able to try again later on.

Have we answered everything you were looking for? If your question has not been answered please do not hesitate to contact us.