Terms & conditions
Welcome to the Revomaze Terms and Conditions. If there is anything you do not understand please feel welcome to contact us.
1.1 Unless the context requires otherwise, the following words and expressions shall have the following meanings: –
“Clue” means any clue, instruction or assistance purchased by or provided to you in relation to any Goods.
“Competition” means any competition offered to Users by the Promoter via the Website (and, for the avoidance of doubt, the term includes, but is not limited to, those competitions more particularly described in schedule 1); “
Competition Rules” means those rules as may be amended from time to time set out in schedule 1 and includes, only in so far as they are consistent with schedule 1, any additional rules or entry instructions stated on the Website.
“Conditions” means these terms and conditions as may be amended from time to time by the Promoter.
“Delivery Charge” means, unless you are notified otherwise, the sum of money is payed at the order confirmation section of the Revomaze Online Shop noted as being payable in respect of delivery of the Goods ordered by you at any time;
“Entrant” means a User that has entered a Competition.
“Faulty Goods” means Goods supplied by us to you which are defective at the time of receipt of them by you.
“Goods” means any goods supplied by the Promoter.
“Price Payable” means the sum of money displayed at the order confirmation section of the Revomaze Online Shop as being attributable to the price of the Goods ordered by you and is stated inclusive of all applicable taxes.
“Prize” means any prize or give-away offered to any User pursuant to a Competition (and for the avoidance of doubt includes but is not limited to those set out in schedule 1).
“Product Code” means the 7-digit number given to a User in respect of Goods purchased by that User.
“Promoter” means Ashton Pitt Limited (Company Number 5467962) and references to the terms “we/us/our” relate to the Promoter.
“Registered User” means a User that has purchased Goods and has registered those Goods with the Website (by sending an e-mail to the Promoter stating their Username and Product Code).
“Revomaze Online Shop” means that section of the Website known as the Revomaze Online Shop.
“User” means any user of the Website either collectively or individually as the context so requires and references to the terms “you/your” relate to Users.
“Username” means the name by which a User can log-in to their Website account; and
“Website” means the website located at www.revohq.co.uk or any subsequent URL with which the Promoter may choose to replace www.revohq.co.uk from time to time at its full discretion.
1.2 References to a “clause” or “clauses” in the Conditions relate to the numbered paragraphs set out below.
1.3 References to a “schedule” or “schedules” in the Conditions relate to the schedules which follow the Conditions and are set out below.
1.4 References to a “paragraph” or “paragraphs” in a schedule relate to the numbered paragraphs contained therein.
1.5 Times and dates stated anywhere by the Promoter shall be construed to mean the time and date in London, Great Britain (for example, “14:00 on 1 January 2010” shall be construed to mean “14:00 on 1 January 2010 in London, Great Britain”).
2.1 The Conditions always govern all access to and use of the Website by all Users and for all purposes.
2.2 By accessing and/or using the Website in any way you agree to be bound by the Conditions.
2.3 Please note that the Website only caters for orders placed in English. For enquiries using other languages please contact us using the contact details specified at clause 21.
3.1 Users under the age of 18 must not: –
3.1.1 access the Website.
3.1.2 enter any Competition; or
3.1.3 purchase Goods from the Revomaze Online Shop without first obtaining parental permission to do so.
3.2 The Promoter reserves the right to restrict access to the Website and/or entry into any Competition for any User.
Users must: –
4.1 always observe and comply with all applicable law whilst accessing and/or using the Website (or any part thereof).
4.2 not use the Website (or any part thereof) for any immoral purpose.
4.3 not upload or transmit through the Website any computer virus, macro virus, Trojan horse, worm, or anything else designed to interfere with, interrupt, harm, affect or disrupt the normal operating procedures of a computer.
4.4 not upload or transmit through the Website any material, which is defamatory, offensive, or of an obscene or menacing character or that may cause annoyance, inconvenience, or anxiety.
4.5 not use the Website in a way that may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired.
4.6 not use the Website in any manner that violates or infringes the rights of any person (whether legal or natural).
4.7 not create and publish a hypertext link to any part of the Website or attempt any unauthorised access to any part or component of the Website; and
4.8 pursue any rights, claims or actions that may arise and vest in a User arising out of another User’s use of the Website independently and without recourse to the Promoter.
You agree fully to indemnify, defend and hold us and our officers, directors, employees, agents and suppliers harmless, immediately on demand, from and against all claims, liability, damages, losses, costs and expenses (including reasonable legal fees) arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your PC and/or Username.
The Promoter fully reserves the rights to: –
6.1 amend or withdraw, temporarily or permanently, the Website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any amendment to or withdrawal of the Website (or any part thereof);
6.2 amend or vary the Conditions or the Competition Rules from time to time and your continued use of the Website (or any part thereof) shall be deemed to be your acceptance of the said amendment same;
6.3 monitor any activity and content associated with the Website; and
6.4 investigate any reported or suspected violation of the Conditions or any other complaints and take any action that we deem appropriate (which, for the avoidance of doubt, may include, but are not limited to, issuing warnings, suspending, terminating or attaching conditions to your access of the Website and/or removing any materials from the Website).
THIRD PARTY LINKS
To provide increased value to you, we may provide you with links to other websites or resources. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and that we do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content (including misrepresentative or defamatory content) of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources.
8.1 You always warrant that information you provide to us is true, accurate, current (at the time it is provided) and complete in all respects.
8.2 In the event that any changes to your personal circumstances render any information that you have provided to us pursuant to this clause 8 as being no longer current, accurate, true and/or complete then you will inform us of the change in your circumstances immediately by e-mail to info@Revomaze.co.uk.
8.3 You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
8.4 We will comply with all data protection legislation applicable in England and Wales from time to time in place.
8.5 You should be aware that: –
8.5.1. if we are requested by the police or any regulatory or government authority investigating suspected illegal activities, or upon receipt of a Court order, to disclose your personal information and/or information concerning your activities whilst using the Website we shall do so; and
8.5.2. we reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Conditions or otherwise.
9.1 Any individual conditions concerning the sale of Goods contained on the Website and expressed to be applicable to the sale of such Goods are applicable insofar as they are consistent with the Conditions.
9.2 The Website invites Users to purchase Goods from the Promoter. Acceptance of any offer for the sale of Goods and the creation of a legally binding contract in respect of the sale of Goods will only arise once full payment of the Price Payable and Delivery Charge has been received from you in respect of the Goods in question.
9.3 Following placement of your order for Goods, we shall notify you of your order by e-mail to the e-mail address provided by you.
9.4 The Promoter fully reserves the right to set criteria which Users must demonstrate to have satisfied prior to them being eligible to purchase certain Goods.
10.1 You will be charged the Price Payable and the Delivery Charge in respect of each order for Goods placed through the Website.
10.2 Following the placement of your order, if there is any change in the Delivery Charge then: –
10.2.1 we will notify you by email as soon as is reasonably practicable.
10.2.2 we will seek your consent to paying us the difference between the sum actually paid (or stated to be payable) in respect of delivery and the Delivery Charge (the “Difference”); and
10.2.3 we will request that you pay to us the Difference. Please note that a legally binding contract does not arise until the Price Payable and Delivery Charge are paid by you in full (please see clause 9.2 above).
10.3 We will debit the total of the Price Payable and Delivery Charge from the account of the debit or credit card given at the time your order is placed as soon as reasonably practicable following the placing of your order.
10.4. The Promoter reserves the right to vary any Recommended Retail Price (“RRP”) set for any Goods on the Website.
10.5 Orders placed prior to any change to the price or the RRP set for any Goods featured on the Website will not be affected by the change to the price or the RRP set for the Goods in question.
10.6 The Promoter fully reserves the right to change or vary the price for any Goods advertised on the Website at its discretion. Any special prices advertised will be only available at the discretion of the Promoter and can be removed without prior notice and at any time.
11.1 Registered Users will be sent Clues free of charge by email upon receipt of a User’s application to register their Goods.
11.2 You agree not to resell or publish or make available to any other person any Clues provided by the Promoter to you.
11.3 If you purchase clues from anyone other than the Promoter you will not be eligible to take part in any Competition.
12.1 We offer Users a full money back guarantee or exchange in relation to Faulty Goods at no charge.
12.2 Please return Faulty Goods (using the form enclosed by us upon original delivery) to Ashton Pitt Limited, 3 Fawn Close, Askam-in-Furness, Cumbria LA16 7HS.
12.3 In the event that you return Goods which are not Faulty Goods you will be required to pay a £10 charge to cover postage and handling costs and your cheque for £10 will be cashed by us for that purpose.
12.4 We will reimburse you for reasonable postage charges incurred by you in relation to the returning of Faulty Goods.
12.5 The Conditions do not affect your statutory rights.
CANCELLATION BY US
13.1 We reserve the right to cancel any order that you have placed for Goods if: –
13.1.1 we have insufficient stock to deliver the Goods you have ordered.
13.1.2 the Goods you ordered were listed at an incorrect price due to a typographical error on the Website or an error in the pricing information made by us and/or received by us from our suppliers.
13.1.3 you do not consent to any change to the Delivery Charge made in accordance with clause 10.
13.1.4 you do not provide us with any consent or authorisation required by us pursuant to clause 17; or
13.1.5 you do not make payment for the Goods ordered or payment for the Goods ordered is cancelled later.
13.2 If your order is cancelled under this clause 13 then we will notify you by e-mail and we will re-credit to the account of your debit or credit card any sum deducted by us within 30 days of the date of your order.
13.3 The Promoter is not liable to you for any reason howsoever arising in connection with the cancellation of any order for Goods placed by you.
14.1 If we do not have Goods you order via the Website in stock at the time you place your order then we will notify you of this by e-mail as soon as possible: –
14.1.1 suggesting a suitable replacement for the Goods that we do have in stock; and
14.1.2 notifying you of a date when we expect to have the Goods you ordered in stock.
DESCRIPTION OF THE GOODS
15.1 The product information and photographs contained on the Website are provided for illustrative purposes only and the Promoter does not warrant that they are accurate. If you are in any doubt as to the precise nature of the Goods you wish to order, please contact us prior to placing your order by e-mail.
15.2 Whilst every attempt will be made by the Promoter to ensure that the Goods sold and delivered match the description shown or given or sent to you, any minor or immaterial variation or change in colour or pattern between the description of the Goods offered and the actual Goods delivered shall not entitle you to reject the Goods nor to claim any compensation for such variation or change.
16.1 We will dispatch ordered Goods to the delivery address provided by you at the time you place an order.
16.2 We aim to deliver within 10 working days however you should allow for up to 28 working days for delivery. Orders will be dispatched using your choice of delivery. Should you wish to track the status of an order, you should notify us at the time you place the order in question so that we can supply you with a tracking number.
16.3 In the event that we are unable to meet a dispatch date specified by you at the time you place your order for the purchase of Goods, we reserve the right to notify you of this by this and to suggest an alternative dispatch date by e-mail.
16.4 Ownership of and risk in relation to the Goods passes to you at the time the Goods are dispatched by us.
16.5 If you return the Goods pursuant to clause 12 then ownership of and risk in relation to the Goods will pass to us at the time the Goods are received by us.
16.6 Goods purchased from the Revomaze Online Shop that have been registered by you may not be resold by you in any form.
16.7 We shall have no liability to you for any failure to deliver Goods you have ordered or for any delay in doing so or for any change of the specified delivery date or for any damage or defect to Goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, third party default, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
USE OF DEBIT OR CREDIT CARDS
17.1 By placing an order using a debit or credit card you authorise the Promoter at its full discretion to carry out a credit reference or other enquiry upon your financial status as the Promoter in its discretion sees fit and you agree to provide such written authorisations, which may be required for the purposes of such enquiry.
17.2 In the event that you do not provide us with any authorisation or consent required by us pursuant to this clause 18 then the Promoter is entitled to cancel your order.
THIRD PARTY RIGHTS
A person who is not a party to the Conditions has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term contained within the Conditions or is otherwise applicable by virtue of the Conditions. 19. MISUSE 19.1 Goods are not toys and must only be used by:-
19.1.1 adults; and/or
19.1.2 persons over the age specified on the Website as being a minimum age for use of the Goods in question with adult supervision.
19.2 The Promoter shall not be liable for any death or personal injury or any other damage resulting from the misuse of any Goods or by any accident incurred whilst using our products outside its intended purpose or any damage caused by improper use if any Goods (including, but not limited to, failing to ensure that the Goods are secure prior to use by any person).
INTELLECTUAL PROPERTY AND RIGHT TO USE
20.1 You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material and content supplied as part of the Website and in all Goods supplied shall remain always vested in us.
20.2 You acknowledge and agree that the material and content of the Website is made available for your personal and non-commercial use only.
20.3 You may download the material and content of the Website for your personal and non-commercial use only and in any event onto no more than one computer hard drive.
20.4 Any use of the material and content of the Website not in accordance with this clause 20 is strictly prohibited.
20.5 You must not copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content or assist or facilitate any third party in doing so.
20.6 The Website in its entirety is subject to Copyright which vests in Ashton Pitt Limited (all rights reserved).
NOTICES AND CONTACT DETAILS
21.1 Any notices in connection with the Conditions must be sent: –
21.1.1 by post to Ashton Pitt Ltd, 3 Fawn Close, Askam-in-Furness, Cumbria LA16 7HS; or
21.1.2 by email to firstname.lastname@example.org.
21.2 Should you wish to contact us by telephone, please call +44 (0)1229 466035.
21.3 The registration of Goods should be done by e-mail and sent to email@example.com.
21.4 Proof of delivering a notice to us does not guarantee that we have received it.
21.5 We will acknowledge your notice by email within 3 working days of receiving it.
21.6 In the event that we do not acknowledge receipt of any notice within 3 working days, you must contact us to enquire as to whether we have received it.
LIMITATION OF LIABILITY
22.1 Whilst we will use reasonable endeavours to maintain the Website and to verify the accuracy of any information contained therein, we make no warranties, whether express of implied, in relation to the accuracy of such information.
22.2 You will not be eligible for any compensation resulting in any way from your inability to use the Website for any reason.
22.3 The Website is provided on an “as is” and “as available” basis without any representation or endorsement. Unless specified in separate terms and conditions related to a particular product or service, we make no warranties of any kind, whether express or implied (as far as permissible by law), in relation to the Website, or products or services offered on the Website whether by us or on our behalf including but not limited to implied warranties of non-infringement, compatibility, security, accuracy or completeness, or any implied warranty arising from course of dealing or usage or trade.
22.4 Unless specified in separate terms and conditions related to a particular product or service, we make no warranty that the Website or products or services offered on the Website whether by us or on our behalf will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the Website or the server that makes it available or products or services offered on the Website whether by us or on our behalf are free of viruses or bugs or are fully functional, accurate, or reliable. We will not be responsible or liable to you for any loss of content or material because of uploading to or downloading from the Website.
22.5 Notwithstanding any other provision in the Conditions, nothing shall limit your rights as a consumer under the laws of England and Wales.
22.6 You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the Website and any information provided to or taken from the Website by you.
22.7 Will not be liable in contract, tort or otherwise if you incur loss or damage connecting to the Website through a third party’s hyper-text link.
22.8 We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent misrepresentations) or otherwise out of or in connection with the Website or products or services offered on the Website whether by us or on our behalf (including free software downloads) for:
22.8.1 Any economic losses (including without limitation loss of revenues, profits, contracts, business, or anticipated savings); or
22.8.2 Any loss of goodwill or reputation; or
22.8.3 Any special or indirect or consequential losses; in any case whether such losses were within the contemplation of either of us at the date on which the event giving rise to the loss occurred.
22.9 The Promoter shall not be liable for personal injury arising from the excessive use of Goods and Users are referred to the guidelines stated on the Website in this regard. 29.10 Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents, or employees.
SEVERANCE AND SURVIVAL
23.1 Should any of the provisions contained within the Conditions be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the remainder of the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.
23.2 Each of the provisions contained within the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
Nothing shall be construed as a waiver by us of any of our rights under the Conditions.
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.
26.1 Save as expressly provided herein the Conditions (as amended from time to time) contain the entire agreement between you and us relating to the subject matter covered and supersede any previous agreements, arrangements, undertakings or proposals, written or oral, between you and us in relation to such matters.
26.2 In the event that there are inconsistencies between the Conditions and any other terms expressed to be applicable then the Conditions shall prevail.
EXCLUSION OF REPRESENTATIONS
27.1 No statement or other representation given by the Promoter and/or any of its agents shall alter or override the Conditions.
27.2 You confirm that in agreeing to accept these Conditions you have not relied on any representations made by the Promoter or any of its agents (save any representation contained within the Conditions) and you agree that you shall have no remedy in respect of any misrepresentation not contained in the Conditions.
27.3 Clauses 27.1 and 27.2 shall not apply in respect of any fraudulent misrepresentation howsoever arising.
28.1 The Conditions will be exclusively governed by and construed in accordance with the laws of England and Wales whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
28.2 In the event that any disagreement should arise between us and you in connection with the application of these Conditions then our decision in relation to the matter is final.
29.1 You at all times acknowledge and agree to be bound by this clause 29.
29.2 We will collect information about your personal details and preferences when you tell us what these are and by analysis of traffic on the Website including by using cookies.
29.3 A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. On revisiting the Website our computer server may recognise the cookie, giving us information about your last visit. Most browsers accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance. If you choose not to receive cookies, you may still use most of the features of the Website.
29.5 We use information collected about you to help us: –
29.5.1 develop the design and layout of the Website to ensure that it is as useful and enjoyable as possible; and
29.5.2 provide the products and services, which interest you.
29.6 If you have given your consent by ticking the relevant boxes upon registration with the Website, this information may be used by us and our associated companies to inform you about changes to the Website, new services and products or offers that you might find interesting. If you do not wish to receive this information, please send an email to info@Revomaze.co.uk. We may at our discretion (but only where you have consented by ticking the appropriate boxes upon registration with the Website), choose to sell, trade, rent or otherwise disclose your personal information to trustworthy third parties situated within the EU or in countries approved by the Data Protection Commissioner. You may change your mind and instruct us not to do so by sending an email to info@Revomaze.co.uk.
29.7 In addition, we may provide aggregate statistics about our services, Competitions, clients, traffic patterns and other site information to third parties, but these statistics will not include any information that could personally identify you. In the event that you’re personal details become untrue, inaccurate or incomplete, or in any event, you have the right to access your personal details and may rectify the same.
29.8 Where you have provided your consent upon returning your registration email, you agree that you do not object to us, our associated companies or such third parties contacting you for any of the above purposes whether by telephone, email or in writing, and you confirm that you do not and will not consider any of the above as being a breach of any of your rights under the Privacy and Electronic Communications (EC Directive) Regulations.
29.9 We reserve the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or requests by the police investigating suspected illegal activities, to operate our systems properly or to protect ourselves or other Users. We also reserve the right to disclose individually identifiable information to third parties if a complaint arises concerning your use of the Website, and that use is deemed by us inconsistent with the Conditions.
29.10 We do not hold any payment information relating to your transaction. We will however hold information about Goods purchased. You can gain access to these details by contacting the Promoter in writing using the details specified at clause 21.
29.11 When you input information or request services from us, we offer appropriate physical, electronic and managerial security measures in order that you may input information safely whilst effectively preventing that information from being accessed by unauthorised persons. In addition, we have strict security procedures covering the storage and disclosure of your information in order to prevent unauthorised access to comply with the UK Data Protection Act 1998. This means that sometimes we may ask for proof of identity before we disclose personal information to you.
29.12 We welcome your questions and comments about privacy issues and the design of the Website. Should you have such comments or have a complaint about how we are using your personal data, please send an email to info@Revomaze.co.uk.
Schedule – Competitions
1.1 The rules set out in this schedule, together with any other specific entry instructions or rules posted the Website by the Promoter in so far as they are consistent with the Conditions, shall apply to any Competition.
1.2 Competitions are only open to individuals who are resident in the United Kingdom unless otherwise stated in writing. Competitions are run subject to the laws of England and Wales.
1.3 In order to register for any Competition, Users must give their correct name and address together with their e-mail address. By entering any Competition, you acknowledge that you have read and agree to the Conditions.
1.5 By entering into a Competition, you consent to the use of your name and for photographs of you to be published in any media in relation to the Competition (for the avoidance of doubt, this includes but is not limited to allowing your name to be published on the Website).
1.6 Prizes are described further on the Website.
1.7 The Promoter will not offer any cash alternatives in whole or part for any Prize.
1.8 All Competition entries become the absolute property of the Promoter and will not be returned to Entrants unless otherwise stated by the Promoter on the Website.
1.9 Fraudulent, illegible, multiple, or incorrectly completed entries will be disqualified and no responsibility can be accepted by the Promoter for any delayed, lost, or misplaced entries. See paragraph 2 below. The Promoter’s decision is final, and no correspondence will be entered into.
1.10 The Promoter reserves the right at its full discretion and without notice and for any reason whatsoever to withdraw, suspend or alter in any way any Competition and will give Entrants as much notice as reasonably possible prior or subsequent to taking any such action by publishing a statement on the Website.
1.11 The Promoter makes no representation that any Competition or Prize complies with the laws of any country other than England and Wales. Entrants are solely responsible for compliance with laws other than those relating to England and Wales if and to the extent they are applicable.
1.12 Any time of delivery specified by the Promoter in relation to any Prize is an estimate only and the Promoter shall not be liable either directly or indirectly for the late delivery of any Prize or any loss or damage caused as a result.
1.13 The Promoter undertakes to make every reasonable effort to supply Prizes as stated on the Website however the Promoter shall not be liable for a failure to supply any Prize for any reason whatsoever.
1.14 Competitions are open to all Users, excluding employees, friends and family of employees, agents, or any persons professionally connected the Promoter.
The Revomaze Puzzle Challenge 2009-2010
2.1 There are five categories for the competition each with the following places: – Category Places available Blue 80 places Green 70 places Bronze 50 Places Silver 30 Places Gold 10 Places
2.2 To be eligible for this competition: 2.2.1 You must own and have registered one of the five coloured Revomaze Series 1 Puzzles; and 2.2.2 You need to open the puzzle and register the Certificate of Ownership to be able to compete in your puzzles colour category.
2.3 Each of the registrations referred to in paragraphs 2.2 must be done by email to firstname.lastname@example.org.
2.4 Upon registration, each Entrant will be provided with a number to participate in the colour category as per the leader board in order of their position. First will be Blue then Green, Bronze, Silver and finally Gold.
2.5 We validate the registration and place the contestant on one of our leader boards in chronological order on receipt of the emails referred to at paragraph 2.2 on our email server. Only one position in each category can be occupied by an entrant. Multiple entries of friends and families by divulging the opening technique of the puzzles will be disqualified and removed from the competition.
2.6 Only the top registered contestants will be displayed according to the places available as set out at paragraph 2.1 (we will email a confirmation of your position to you in the event that you are allocated one).
2.7 Your placement is non-transferable. Removal for any reason will free the position and will be replaced by the next chronological registered contestant and so forth. Emails will be sent out reconfirming the changed positions.
2.8 Once a contestant has been removed from the leader board, they cannot be put back, whatever the reason.
2.9 Any false registrations will be removed from our systems and the user banned from using our website or any further participation in our challenge competition.
2.10 There are five code maps – one in each puzzle colour. All five genuine maps (fitted with a security hologram) are needed to solve the Series Code made from 16 alphanumeric characters.
2.11 The Entrant who emails the correct Series Code referred to in paragraph 2.10 using our email server at registration@Revomaze.co.uk will automatically be in the Live Final in the country event of their choice.
2.12 Proof of ownership of all five coloured puzzles including all five genuine Certificate of Ownership plus all five genuine Series Code Maps will need to be approved by the Promoter before the Series Code contestant is confirmed.
2.13 We will post the Series Code contestant on the web front page and on the leader board.
2.14 28 days @ 12noon after both the Series Code has been found and approved, all applications to the leader board will be closed. 2.15 A confirmation email will be sent to all contestants confirming their eligibility with a unique event code number. All other contestants will be sent their positions on each category they have been registered to.
2.16 The Live Event will endeavour to take place within 60 days of the close date.
2.17 We will do our very best to ensure we pick a venue and date that can be meet by the vast majority. For any reason a contestant cannot attend the venue, will free the position and will be replaced by the next chronological open registered contestant without any recourse by the original contestant who gave up the position. See paragraph 2.8.
2.18 Accommodation and meals for the contestant and a partner at the venue will be paid for at the discretion of the Promoter. All miscellaneous charges to the room will need to be settled by the contestant before they leave the hotel venue.
2.19 Evening dinner will be provided at the hotel with smart casual dress required. Any drinks will be paid for separately by the contestants and not charged to the rooms.
3.1 Entrants must use the official puzzle (Blue, Green, Bronze, Silver or Gold – The final uses a Special Edition (Purple) Puzzle) supplied at the venue. The puzzles will be cleaned and cooled before use.
3.2 The puzzle is on its stand and the name plaque facing the right way up towards you.
3.4 The shaft is reset to the stop position by the judge.
3.5 The stand sits on an official mat along with the official time clock reset by the judge.
3.6 The contestant is the only one who can start the time clock after being told to go by the judge.
3.7 The judge must always remain with the contestant during a challenge.
3.8 The Revomaze must only be picked up held throughout the challenge by the contestant in either or both hands while remaining seated.
3.9 The Revomaze must always remain in view of the judge.
3.10 The contestant must not receive any assistance by anyone during the challenge.
3.11 You must not throw, drop, or hit the Revomaze against anything. Doing so may lead to the contestants’ disqualification from the whole competition at the discretion of the judge.
3.12 Once the bar reaches the open position, the Revomaze must be replaced in the stand with the badge facing the right way up towards the contestant with the centre bar to the right (you do not need to remove the shaft).
3.13 Only the contestant can stop the clock for the time.
3.14 The contestant must remain seated until the time is officially recorded.
3.15 If the contestant fails to open the Puzzle by the maximum time for that category, no time will be entered.
3.16 The Maximum Time Allowed by each Contestant for each category is as follows: – Category Maximum Time Allowed Blue 5 Minutes Green 5 Minutes Bronze 5 Minutes Silver 10 Minutes Gold 30 Minutes Purple 90 Minutes.